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GHS Claim Service Goals
With GHS you can expect us to:
- Call you within 24 hours of receiving notice of loss.
- Evaluate damaged automobiles within three days of first report.
- Issue checks within 24 business hours of agreement of settlement.
- Help you across the country with out-of-state claims.
Email or call, we're here for you.
With one quick phone call, our friendly, knowledgeable staff can show you how much you can save by switching to GHS. Just call, toll-free, 1-888-I-GET-GHS from 8 a.m. to 4:45 p.m. Central Standard Time, Monday through Friday.
If you need to contact our claims department, call the GHS claims department at 1-800-443-8447 during regular business hours. If you have an emergency after business hours, please call 1-800-621-5410.
Customer Service Address:
GHS Property & Casualty
P.O. Box 660906
Dallas, TX 75266
When we are open:
With GHS you'll find great customer service from a friendly, knowledgeable team of professionals ready to answer your questions or handle your claim. We're available to take your call from 8 a.m. to 4:45 p.m., Monday - Friday. If you have an emergency after business hours, please call 1-800-621-5410.
The following information is helpful to us when you call for a quote or with a claim:
- Present policy number (for coverage information)
- Vehicle Identification Number
- Make, model and safety features of your car
- Date of birth and driving records of all household members
- Claims history